Subscription details

The subscription page displays individual subscriptions by module, offering detailed information such as expiration dates and available licenses.

Some modules offer separate licenses for specific features. You can view the associated module features by hovering over the information icon.

Each module with a prepaid plan details individual subscriptions, and the top row provides a summary of these subscriptions, including details such as the total purchased, used, available, and expired.

Modules are categorized into two sections: those with active subscriptions and those with inactive subscriptions.

Expand each module to view the associated subscription details.

  • NOTE: Using Filters

  • You can select to filter the information displayed based on whether the subscription is Active, Not Subscribed, Expiring Soon, or Expired. By default, the Expired filter is not checked.

  • When the filters are selected, the module tables will be updated to indicate a new summary row and associated subscriptions.

Field Value Description
Product Feature Name A feature is the smallest subscription unit. Features can be bundled into Standard, Professional, and Advanced offerings.
Status Current Status Shows whether the subscription is active, not subscribed , expired, or expiring soon to provide insights into subscriptions that may require the administrators attention.
Type

Paid

Evaluation

Trial

Paid: The organization has purchased a subscription to features offered by this module. The specific subscription type depends on the number of features purchased.

Evaluation: The organization has subscribed to an evaluation license. Features maybe limited.

Trial: The organization has subscribed to a trial license. Module features may be limited.

Note: When moving from Trial to Paid, the user associated with the paid subscription must be an organization administrator. See Changing Owner When Moving from Trial to Paid Subscription.

Expiration Date MMM/dd/yyyy The date on which the subscription will expire. See Subscription expiry.
Purchased #### The number of licenses that have been purchased (active and inactive).
Used #### The number of licenses currently consumed.
Available #### The number of licenses available.
Expired #### The number of expired licenses. (Note: This is not the number of used licenses from expired subscriptions.)
Plan Prepaid Overages

The set number of licenses that have been purchased. The organization is billed for licenses as the are consumed.

 

Serial Number #### The serial number associated with the subscription.
Owner Organization identifier The subscription owner.